Access Every Internal System Operated by LTGS RWANDA PLC. Browse the Catalogue, Review Details, and Launch Any Platform All From One Hub.
29
Internal Systems
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Sectors Served
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Recruitment Candidate Portal
Recruitment Live
"Candidate portal for recruitment applications, exams, and result notifications."
The e-Recruit Candidates portal is a dedicated interface for job applicants, offering a seamless experience from application submission to final result notification. Candidates can create profiles, upload resumes, and apply for open positions while tracking the progress of each application through a visual pipeline. The system supports online examinations, allowing scheduled tests to be taken securely within the portal, with automatic grading and instant feedback where applicable. Notifications keep candidates informed about shortlisting, interview invitations, and final outcomes. The portal also stores historical application data, making it easy for returning candidates to reapply. By centralizing the candidate experience, e-Recruit Candidates reduces the anxiety of the recruitment process, ensures transparent communication, and enhances the employer brand of LTGS Rwanda as a modern, digitally-enabled organization.
"Centralized portal for candidates to submit job applications."
The E-Recruitment System is a centralized digital portal that streamlines the entire recruitment lifecycle, from job posting to candidate selection. It allows prospective applicants to browse open positions, create professional profiles, and submit applications along with supporting documents. The system automates application sorting, shortlisting based on predefined criteria, and scheduling of interviews or exams. Candidates can track the status of their application in real time and receive notifications at each stage. Hiring managers benefit from collaborative evaluation tools, structured scoring rubrics, and secure communication channels with applicants. Comprehensive reporting and analytics provide insights into recruitment pipeline efficiency and diversity metrics. By replacing paper-based processes with an intuitive online experience, the E-Recruitment System reduces time-to-hire, cuts administrative costs, and helps LTGS Rwanda attract the best talent.
"Centralized system for managing agent data at all levels."
Intambwe Registry is a centralized master data management system that consolidates and governs all agent-related information across every operational tier of LTGS Rwanda. It records comprehensive profiles, including personal details, certification status, geographic assignments, and performance metrics. The registry enforces data integrity through validation rules and hierarchical approval workflows, ensuring a single source of truth for agent identification. Integration with external systems, such as KYC services and payment platforms, allows automatic updates and synchronization. Administrators can generate reports on agent distribution, activity levels, and compliance, facilitating strategic workforce planning. Role-based access controls protect sensitive information while granting field officers the data they need for daily operations. Intambwe Registry simplifies agent lifecycle management, from onboarding to retirement, and underpins the reliability of last-mile service delivery.
"Comprehensive human resources and payroll management system."
Imikorere HR System is an all-encompassing human resources management platform that digitizes the entire employee lifecycle within LTGS Rwanda. It handles staff records, leave management, contract administration, payroll processing, mission requests, and performance evaluations. The payroll module calculates salaries, tax deductions, and social contributions automatically, generating compliant payslips and reports. Managers can set objectives, conduct appraisals, and track professional development through an integrated performance module. Employee self-service features allow staff to update personal information, apply for leave, and view their payslips without HR intervention. The system enforces approval hierarchies and maintains a full audit trail for every transaction, supporting internal controls. By centralizing HR operations, Imikorere HR System reduces paperwork, minimizes errors, and empowers the human resources department to focus on strategic talent management.
"Governance platform for SmartBiz ecosystem operations and finance."
SmartBiz Lite System serves as the administrative backbone for the entire SmartBiz ecosystem, providing governance, financial oversight, and mobilization capabilities. It equips senior management with tools to monitor operational performance, allocate budgets, and track resource utilization across all affiliated services. The platform features advanced dashboards that display real-time metrics on transaction volumes, revenue streams, and user engagement. Mobilization modules coordinate outreach campaigns, manage communication with stakeholders, and analyze the impact of digital inclusion initiatives. Tight integration with the core SmartBiz Suite ensures seamless data flow while role-based permissions protect sensitive information. By centralizing strategic decision-making tools, SmartBiz Lite enhances accountability, drives efficiency, and supports the sustainable scaling of digital service delivery under the LTGS Rwanda mandate.
"Service Provider Agency portal for operations and management."
The SmartBiz SPA System is a dedicated portal designed exclusively for Service Provider Agencies engaged with the SmartBiz ecosystem. It centralizes core operational functions such as workforce management, task allocation, billing and invoicing, and performance monitoring. Agency administrators can onboard staff, assign service categories, set pricing models, and generate detailed financial reports. The system features a real-time collaboration interface that connects agencies with the central SmartBiz hub, ensuring data consistency and rapid service fulfillment. Built-in quality assurance tools track service delivery milestones and customer feedback, enabling continuous improvement. With secure role-based access and an intuitive workflow engine, the portal increases operational efficiency, reduces manual paperwork, and strengthens the partnership between LTGS Rwanda and its network of certified service providers.
"Authorized administration access to manage developers, APIs, audits, and integrations across the LTGS Developer ecosystem."
Developer cPanel is an administrative management dashboard developed by LTGS RWANDA PLC for the Technology and Development team to manage the LTGS Developer ecosystem. The platform supports developer administration, API access management, integration monitoring, API consumer management, API call and activity tracking, audit monitoring, access revocation, permission management, and other developer-related administrative functions. It provides authorized LTGS technical staff with centralized visibility and control over API integrations and developer access, helping strengthen security, accountability, governance, operational monitoring, and lifecycle management of LTGS digital integrations.
"Online payment collection for partners and merchants."
SmartBiz Pay System is a secure online payment collection engine that facilitates financial transactions between the SmartBiz platform, its partners, and merchants. It supports multiple payment methods, including mobile money, bank transfers, and card payments, all integrated through a unified checkout experience. The system automatically generates invoices, processes real-time settlements, and provides comprehensive transaction logs for reconciliation purposes. Merchants can configure product catalogs, set dynamic pricing rules, and access sales analytics through a dedicated portal. Robust fraud detection algorithms and encryption protocols safeguard every transaction, ensuring compliance with national financial regulations. By centralizing payment flows, SmartBiz Pay reduces integration complexity, accelerates cash-flow cycles, and offers a transparent financial interface that builds trust among all participants in the digital services marketplace.
"Dedicated portal for OSC partners to view shares, data, and reports."
The OSC Partner Portal is a specialized interface designed for One Stop Centre (OSC) partners, granting them secure access to their shareholding data, financial reports, and operational analytics. It provides a clear, real-time overview of partner contributions, dividend calculations, and transactional histories, fostering transparency in the partnership model. Partners can download detailed statements, monitor performance trends, and submit queries through integrated communication tools. The portal adheres to strict data governance policies, ensuring that each partner only views information relevant to their agreement. Automated reporting features eliminate manual compilation, saving time and reducing errors. By offering a dedicated channel for financial and operational visibility, the OSC Partner Portal strengthens collaboration, builds trust, and supports the long-term success of the SmartBiz partnership ecosystem under LTGS Rwanda management.
"Unified digital services platform for all stakeholders."
SmartBiz Suite System is a comprehensive digital ecosystem that unifies access to public, private, NGO, and institutional services under a single, secure platform. It streamlines service discovery, application processing, and real-time tracking, eliminating the need to navigate multiple portals. Designed for citizens, businesses, and government entities, the suite integrates payment gateways, document repositories, and communication tools to deliver an end-to-end digital experience. With role-based dashboards, automated workflows, and robust analytics, SmartBiz Suite enhances transparency, reduces administrative overhead, and accelerates service delivery. Its scalable architecture supports high transaction volumes while maintaining stringent data protection standards. The platform is continuously updated to incorporate emerging technologies, ensuring a future-proof solution for digital governance and inclusive socio-economic development.
"Management information system for call center and help desk operations."
Nayombi MIS System is a management information system specifically tailored for call center agents, help desk officers, and their supervisors within LTGS Rwanda. It provides an integrated workspace for logging customer inquiries, tracking ticket lifecycles, and escalating complex issues to specialized departments. The system captures detailed interaction records, enabling performance analysis through metrics such as response time, resolution rate, and customer satisfaction scores. A knowledge base module equips agents with instant access to FAQs and troubleshooting guides, improving first-call resolution. Supervisors utilize real-time dashboards to monitor team workload and identify training needs. Robust reporting tools generate insights that drive continuous service improvement. By centralizing help desk operations, Nayombi MIS System enhances the quality and consistency of customer support, reinforcing LTGS Rwanda commitment to service excellence.
"Self-service portal for customers to access sales data and reports."
My Customer Portal is a self-service platform that empowers customers to access their sales data, transaction histories, and analytical reports directly. It provides a personalized dashboard where clients can view real-time summaries of their activities, download invoices, and generate performance charts. The portal integrates seamlessly with back-office systems, ensuring data accuracy and immediate availability. Customers can manage their profile, set notification preferences, and track ongoing service requests. Advanced filtering and export tools enable in-depth analysis, supporting better business decision-making. Designed with a responsive interface, the portal is accessible on desktop and mobile devices, offering convenience and flexibility. By placing actionable data directly in the hands of customers, My Customer Portal enhances transparency, reduces support workload, and strengthens the relationship between LTGS Rwanda and its valued clientele.
