Smart Single Management System

SmartBiz Support System

Support Live

"Centralized support, ticket management, documentation, feedback, and issue resolution for the SmartBiz ecosystem."

SmartBiz Support System is a centralized digital support and knowledge management platform developed by LTGS RWANDA PLC to provide guides, documentation, assistance, ticket management, and feedback services across the SmartBiz ecosystem. The system enables agents, citizens, partners, service providers, and other users to submit support requests, report issues, track ticket progress, receive responses, and provide feedback on how their concerns were handled and resolved. It is designed to improve customer support, communication, transparency, issue resolution, service quality, knowledge sharing, and user experience across SmartBiz services.

LTGS RWANDA PLC

Published 07-09-2026

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SmartBiz Partner Support

Support Live

"Centralized partner ticket management for responding to SmartBiz user support requests and service-related issues."

SmartBiz Partner Support is a dedicated support management dashboard developed by LTGS RWANDA PLC for organizations and partners participating in the SmartBiz ecosystem. The platform enables partner institutions to receive, review, manage, respond to, and resolve support tickets submitted by SmartBiz Suite users concerning services provided by their respective organizations. It facilitates structured communication between SmartBiz users and service providers while supporting ticket assignment, response management, issue tracking, resolution monitoring, and service feedback. The system is designed to strengthen partner accountability, responsiveness, collaboration, and service delivery within the SmartBiz ecosystem.

LTGS RWANDA PLC

Published 31-08-2026

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LTGS e-Meeting System

Management Live

"Centralized meeting management for scheduling, coordination, communication, collaboration, documentation, and organizational decision-making."

LTGS e-Meeting System is an integrated digital meeting management platform developed by LTGS RWANDA PLC to plan, coordinate, manage, communicate, document, and monitor organizational meetings. The system supports meeting scheduling, meeting descriptions, agendas, keynotes, invitee management, bulk invitations, email notifications, reminders, meeting comments, meeting reports, attendance tracking, meeting status management, and live meeting access. It is designed to improve internal and external team coordination, operational efficiency, accountability, documentation, and digital collaboration across the organization.

LTGS RWANDA PLC

Published 22-08-2026

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Smart Search Intelligence

Intelligence Live

"Fast, secure, and organized search for trusted web information, news, images, videos, local results, and supported documents."

Smart Search Intelligence is a digital search and information discovery platform developed by LTGS RWANDA PLC to support efficient, secure, and organized browsing and information research. The platform enables LTGS teams to search for specific and reliable information across the internet, including web content, news, images, videos, and local search results. It also provides Smart Reader capabilities for supported documents, helping users access, review, and organize relevant information more efficiently. The system is designed to improve organizational research, information discovery, knowledge access, productivity, and evidence-based digital work across LTGS operations.

LTGS RWANDA PLC

Published 20-08-2026

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LTGS e-Office System

Corporate Live

"Centralized employee access for work, collaboration, communication, and organizational services."

LTGS e-Office System is an internal digital workplace designed to simplify daily operations, improve timely execution of employee responsibilities, support collaboration and communication, manage work activities, calendar schedules, meetings, agendas, reminders, messages, notices and document sharing, while providing secure employee access and centralized workplace services.

LTGS RWANDA PLC

Published 15-08-2026

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Developer Integration Portal

Integration Live

"Discover, understand, and integrate LTGS APIs through clear documentation, endpoints, and guided developer onboarding."

Developer Integration Portal is a developer-facing platform developed by LTGS RWANDA PLC to provide authorized API consumers and integration partners with structured access to LTGS API documentation and integration resources. The portal enables developers to discover available APIs, understand their functions, review endpoints, access authentication and usage requirements, study request and response formats, and follow integration guidance. It is designed to simplify API adoption, improve developer experience, standardize technical documentation, support guided onboarding, and enable secure and efficient integration with LTGS digital services.

LTGS RWANDA PLC

Published 12-08-2026

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LTGS WorkSpace System

Business Live

"WorkSpace e-Office"

LTGS WorkSpace System was created to solve a common problem in growing organisations: projects scattered across emails, spreadsheets, and verbal updates, with no single source of truth about what is happening, who owns what, or how far along a deliverable is. The system centralises project registration, task management, team coordination, activity tracking, and automated reporting into one secure, role-aware workspace. Every action is recorded, every team member has a defined scope, and every project has a measurable outcome.

LTGS RWANDA PLC

Published 20-06-2026

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SmartBiz Diaspora

e-Services Live

"Tailored digital services for diaspora and foreign users."

SmartBiz Diaspora extends the SmartBiz ecosystem to Rwandan diaspora communities and foreign users, offering a dedicated portal for remote access to national services. It simplifies processes such as identity verification, investment applications, property registration, and fee payments, bridging the geographical gap between overseas citizens and local institutions. The system provides multilingual support, currency conversion tools, and compliance with international data regulations, ensuring a seamless and trustworthy experience. Through a personalized dashboard, users can track application statuses, receive notifications, and communicate directly with relevant authorities. By digitizing consular and commercial services, SmartBiz Diaspora fosters continued engagement, encourages remittance-linked investments, and strengthens the bond between the nation and its global community.

LTGS RWANDA PLC

Published 28-05-2026

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LTGS e-Contact System

Communication Live

"Stakeholder email and phone directory for communication efficiency."

The LTGS e-Contact System is a centralized directory that consolidates email addresses and phone numbers of all key stakeholders, enabling efficient and targeted communication. It categorizes contacts by role, organization, and engagement type, allowing users to quickly find the right person for any matter. The system supports bulk mailing, distribution lists, and SMS broadcasting, all governed by consent and preference settings to ensure compliance with data protection regulations. Integration with other LTGS platforms allows automatic population of contact records and synchronization with ongoing correspondence. Administrators can manage access rights and monitor communication logs for audit purposes. By providing a reliable, up-to-date contact database, the e-Contact System streamlines internal coordination, enhances stakeholder outreach, and reduces the delays caused by outdated or scattered contact information across the organization.

LTGS RWANDA PLC

Published 08-05-2026

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e-Identity Data System

Data Registry Live

"KYC and KYB registry validated against national databases."

The e-Identity Data System is a secure Know Your Customer (KYC) and Know Your Business (KYB) registry that validates individual and entity identities against authoritative national databases, including NIDA, RRA, RDB, and RCA references. It automates identity verification through real-time API lookups, reducing the risk of fraud and ensuring compliance with regulatory requirements. The system stores verification logs and documentary evidence in an encrypted, auditable repository, facilitating due diligence processes. Integration with other LTGS platforms enables seamless identity checks during service registration, payment transactions, and contract signing. Administrators can configure verification rules, handle exceptions, and generate compliance reports. By centralizing identity validation, e-Identity Data System accelerates onboarding, strengthens the integrity of the digital ecosystem, and builds trust among all parties engaged in LTGS-facilitated transactions.

LTGS RWANDA PLC

Published 20-04-2026

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LTGS Holding Data System

Management Live

"Manages holdings, investments, board, and shareholder records."

The LTGS Holding Data System is a specialized platform for managing the complex web of corporate holdings, investments, board memberships, guarantors, shareholders, and senior management records. It centralizes all entity-related data, including share registers, investment portfolios, and governance documents, into a secure and auditable database. The system automates the generation of statutory reports, board packs, and dividend statements, significantly reducing the administrative burden on the corporate secretariat. Strict access controls ensure that sensitive information is only visible to authorized personnel. Integration with financial systems allows real-time valuation of investments and tracking of capital flows. By providing a single source of truth for corporate governance data, the LTGS Holding Data System enhances regulatory compliance, supports strategic decision-making, and ensures transparency in the stewardship of LTGS Rwanda subsidiary and affiliate relationships.

LTGS HOLDINGS

Published 14-04-2026

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LTGS Developer Portal

Developer Live

"Central hub for API resources and developer documentation."

The LTGS Developer Portal is the central resource hub that provides third-party developers and internal teams with comprehensive API documentation, sandbox environments, and integration guides. It catalogues all available web services, detailing endpoints, authentication methods, request/response formats, and error codes. Developers can register applications, obtain API keys, and test integrations in a secure sandbox before going live. Interactive tutorials and step-by-step walkthroughs accelerate the learning curve, while community forums and FAQs offer peer support. The portal includes usage analytics and rate-limiting controls, enabling LTGS to monitor ecosystem health and performance. By offering a self-service, well-documented gateway to digital assets, the Developer Portal fosters innovation, expands the SmartBiz ecosystem, and ensures that new services can be built quickly and reliably on top of LTGS infrastructure.

LTGS RWANDA PLC

Published 25-03-2026

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